Turning the Radio off
After two years of running Radio Userland as my blogging software, I’ve decided to switch and start a new blog entirely. My decision is based mainly on poor customer service and sporadic support. About two weeks ago, coincidentally right as I ponied up my renewal money, the software (once again) quit working. E-mailing customer service, the Radio people made a few haphazard guesses about the problem–all of them wrong. Apparently unable to resolve my issue, they simply stopped responding to my help requests altogether. Over the past two years, I’ve found their “user community” to be less than helpful as well, with the exception of Julie Wiggins who helped me immensely in customizing my former blog.
After a lot of research I’ve taken the plunge and switched to WordPress. From what I read online, it’s a powerful and reliable open-source blogging tool, with plenty of documentation and user support. Plus it’s supposedly easy for an intermediate blogger to customize. Sounds just right for me.
In the coming month, I hope to rebuild my former blog with a fresh design and a host of new features. Bear with me.
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like the new look, yea, radio is hard, its not an out of the box software. Customer support is one person and a user community is sporadic at best since alot of people have left radio and gone over to the dark side :) Have fun with the blog